The Matalan Customer Survey is conducted by the company, as other companies also take a survey from their customers to know whether the customers are happy or not. The Matalan Customer Survey is an important and effective way for the company to measure customer satisfaction that is to be completed on www.matalan-survey.co.uk
Matalan Customer Survey will help the company to improve customer loyalty and update its services and products on important changes. Your opinion matters and hence the changes and improvement you will see on your next visit.
Matalan Customer Survey Reward:
By completing the survey you will have a chance to win £100 in Matalan vouchers to be spent in the store.
Matalan Customer Survey Rules And Requirements:
- No purchase necessary.
- Open to UK residents who are at least 18 years old.
- Limit one prize in any 12 week period.
- A valid Matalan store receipt with a survey invitation.
- A PC, laptop or mobile device with Internet access.
- A basic understanding of English.
How to Participate in the Matalan Survey
- Visit the official Matalan Customer Experience Survey webpage.
- You have two entry options to select: enter via a receipt or enter via survey invitation.
- For the receipt route, you will need to enter the branch number printed at the bottom of it.
- With the survey invitation card, you’ll enter the store number. Either method will begin the survey.
- When you start the questionnaire, you select the date and time of your recent visit as well as how often you go to the store.
- If you have a Matalan reward card, you will need to enter the card number.
- Further, into the survey, you’ll select which departments you shopped and purchased from.
- You have to answer a series of yes or no questions as well as rate your level of satisfaction with areas like the customer service, the appearance of the store, and more.
- Near the end, you will need to answer if you want to participate in their customer panel. If you want to gain entry to their monthly draw, you have to enter personal information.
Matalan Contact Details
Phone Number: 0333-004-4444
Matalan Email: [email protected]
Open Hours: Monday – Sunday 08:00 AM – 06:00 PM
Whether positive or negative the company asks about your review and rewards you for your candid opinion. Ask questions related to the survey in the comment box.